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Terms and conditions

Ticket booking regulations

🎡 Online Ticket Booking Regulations at BRIGHTPARK Ninh Binh 🎠\

Customers need to provide complete and accurate information when booking tickets.
Electronic tickets will be sent via email/SMS after the order is confirmed by the system.
Customers present the Ticket/QR code when entering the gate.
Each Ticket code can only be used once according to the date and quantity purchased.
Do not arbitrarily modify, share or copy the ticket code.

Terms and conditions

Payment policy

🎡 Payment Policy for Customers Booking Tickets Online at BRIGHTPARK Ninh Binh 🎠

No refund, cancellation, or return policy of any kind is applicable after the transaction has been confirmed.
The transaction is confirmed when the Customer completes the payment, and the service is considered ready to be provided or has been provided, regardless of whether the Customer uses the service or not. This is to ensure fairness and transparency in the service provision process.
We are committed to providing quality services and ensuring all rights of the Customer from the time the transaction is confirmed.
Force majeure cases including but not limited to natural disasters, epidemics, wars, or regulations of competent state agencies will be considered separately and may lead to special solutions appropriate to the specific situation.
In all cases, the final decision belongs to the company and will be notified to the Customer as soon as possible. Please consider carefully before using the service.

Terms and conditions

Mechanism for resolving disputes and complaints.

🎡 Dispute Resolution Mechanism for Customers Booking Tickets Online at BRIGHTPARK Ninh Binh 🎠

No refund, cancellation, or return policy of any kind is applicable after the transaction has been confirmed.
The transaction is confirmed when the Customer completes the payment, and the service is considered ready to be provided or has been provided, regardless of whether the Customer uses the service or not. This is to ensure fairness and transparency in the service provision process.
We are committed to providing quality services and ensuring all rights of the Customer from the time the transaction is confirmed.
Force majeure cases including but not limited to natural disasters, epidemics, wars, or regulations of competent state agencies will be considered separately and may lead to special solutions appropriate to the specific situation.
In all cases, the final decision belongs to the company and will be notified to the Customer as soon as possible. Please consider carefully before using the service.

Terms and conditions

Privacy Policy

🎡 Customer Information Privacy Policy for Online Ticket Bookings at BRIGHTPARK Ninh Binh 🎠

We are committed to protecting the personal information of Customers.
Data is used for the purpose of booking tickets and is not shared with third parties, unless legally required.
All payment transactions are secured via the payment gateway.
Customers must secure their accounts and notify us immediately if there are any unusual signs.

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About BRIGHTPARK
Events & Tickets
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Contact

ADDRESS:
Quang Thua residential area,
Nguyen Uy ward,
Ninh Binh province

HOTLINE: (+84) 35 224 5588

EMAIL:
info@brightpark.vn

Accommodation

Legend Valley Hotel
Legend Valley Country Club

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Mountain Zipline
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And More …

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